We accept returns and issue refunds in respect to:
- The item must have been sold on our online store
- The return request is made within 28 days of delivery (meaning: your return does not have to arrive back to us within 28 days, however the request just has to be made within 28 days of when you received the item)
- The customer will be responsible for shipping costs (unless the wrong item was received or the product item is not as described)
- After making the return request, the item must be shipped back within 7 days of the return request
Your refund will not be issued until the item arrives and is approved after inspection.
You will be provided with a shipping label to print and stick on the return package.
Due to heavy messages, please allow us 1 to 3 business days to start your request.
Thank you for your understanding.